Help centre / Storefronts

Personalised products: buyer text, photos and intake links

Personalised mode lets buyers add their own text, photo or colours at order time. Choose "Personalised" in the product builder's Mode step (/dashboard/catalogue → Add to my store). You can only switch mode while the product has no orders.

What can buyers fill in?

You build a template with locked layers plus buyer fields: text (with optional max characters, allowed characters, forced caps/lowercase and shrink-to-fit), image upload (optional background removal and AI photo styles), presets, a photo grid, or a free-roam zone. Each field can carry an add-on price. Variant colour groups let you use, for example, white ink on dark garments.

Moderation of buyer text

A language filter can be set to Block, Warn or Off.

AI photo styles

When a buyer applies an AI photo style, one design credit is drawn from the seller's credits.

How do marketplace buyers personalise?

Etsy buyers receive a link to /personalise/<token>; order-line completion uses /personalise/order/<token> with "Submit my design". TikTok Shop orders also carry personalisation.